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Processo sistemático para projeto, produção e adequação de mobiliário escolar que atenda aspectos ergonômicos e de qualidade
(Universidade Federal de Santa Maria, 2006-10-20)
This work presents solutions in a systematic process for project, production and adequacy to the aspects of quality, ergonomic and of low cost. For this, four schools of the state net of education in the city of Santa Maria ...
Avaliação dos serviços de pós-graduação lato sensu sob a perspectiva do aluno concluinte para melhoria contínua
(Universidade Federal de Santa Maria, 2006-12-05)
This work aims to raise the performance of the courses in post-graduation of lato-sensu level of an Institution of Higher Education by the perspective of the students about to conclude the course, planning to identify ...
Investigação das consultas ambulatoriais do HUSM através da estatística multivariada
(Universidade Federal de Santa Maria, 2006-11-17)
Public health in Brazil presents many difficulties, and within this challenging context the University Hospital of Santa Maria (HUSM) RS, Brazil makes an effort to maintain its organization by keeping the focus on the ...
Avaliação do processo de ensino: uma abordagem multivariada
(Universidade Federal de Santa Maria, 2006-11-16)
The practice of quality in university management is done with the engagement of all school community. Thus, through the evaluation of the teaching process, the present work aimed at identifying weak and strong points of ...
Qualidade na prestação de serviços fisioterápicos - um estudo de caso sobre expectativas e percepções de clientes
(Universidade Federal de Santa Maria, 2006-12-11)
The present study approaches quality in the physiotherapy services rendered through the comparison between expectations and customers' perceptions. The study was developed in a Physiotherapy clinic from Santa Maria's city ...