E a violência continua: a relação da atenção primária à saúde e rede de urgência e emergência diante das violências

Abstract

This paper aims to discuss the role of Health Primaty Care (APS) and its connection with Urgency and Emergency Network (RUE) as prime entry doors to cases of violence and their acting difficulties, from analysis of 187 individual interviews with RUE professionals from the city of Santa Maria (RS). Results: difficulties in identification of signs and understanding of other manifestations of violence were noticed, as well as a discussion about the follow-up in care and protection network. There is also the reflex of the slow approaching process and the strengthening of networking in the city. Conclusion: Are expected more recognition of the APS teams’ work and empowerment, and that RUE can work with a sensitive hearing of their users and perceive its responsibility as a possible entry door to rights violation situations.