Percepção da comunicação entre os profissionais de saúde e idosos com doenças crônicas: influência no autocuidado na velhice

Abstract

Objective: Understand how communication between health professionals and the elderly with chronic diseases occurs and the influence of this dialogue on self-care in old age. Methodology: This is a qualitative study with descriptive and exploratory scope. The collection was carried out through semi-structured interviews with three different questions for each group, professionals and the elderly.The information was analyzed according to the Thematic Content Analysis technique. Results and Discussions: Interviews were collected from nine health professionals and six elderly participants on one group of coexistence of a Family Health Strategy located in the central region of the State of Rio Grande do Sul. The data were presented divided into two categories with three subcategories corresponding to the meeting with professionals and three to the dialogue with the elderly. It is noticed from the study that the elderly have several and different opinions regarding communication with professionals, some signs identifying as effective and others as insufficient. Professionals, on the other hand, were cohesive in delimiting the lack of family support, low education, social vulnerability and other deficits related to the context of the elderly as negative influencers on communication, understanding and self-care performance by these users. Conclusion: Therefore, it is possible to affirm that the communication between health professionals and the elderly with chronic diseases of this ESF located in the center of the State of Rio Grande do Sul is insufficient, directly influencing users in the performance of self-care in a fragile way.