O uso da “ferramenta de fluxograma analisador do modelo de atenção” para gestão estratégica de pessoas com base nas competências no setor de internação pediátrica do HUSM

Abstract

The limitations found in the consolidation of the universalizing proposal of an Unique System of Health, since of its regulation in 1988 until the current days, emanate diverse questionings concerning the elements that define the actions in health. The configurations of the work in health are, to the side of the macrostructural characteristics of the organization of the attention, important defining of the tecnoassistential model in health reproduced in a specific service or institution. Soon, this study “Analytical flowchart of the Model of Attention” had as objective to analyze the work in health through the use of the tool considered by Merhy (1997), identifying abilities required to the professionals in the different stages of the health production, of the Pediatric Internment Sector of the University Hospital of Santa Maria (UHSM), for elaboration of a strategical management of people. It was used a qualitative approach in the construction and analysis of the flowchart, by means of the participant comment of the “day by day” in the sector, increased of the contribution of the multiprofessional team that acts there. The necessary abilities to the health workers to act in the health production making efforts for the universalization and completeness of the assistance, identified in this study, consist the base for a strategical management of people, for consolidation of the ideals of the USH.