Gerenciamento de riscos de projetos de software: um estudo de caso

Abstract

Project management is not a recent practice, and with the increase in the application of techniques aimed at the development of new products, organizations began to invest in research and technologies, recognizing the importance of project management. A project is characterized by being something new, creative and requiring technical considerations and specific requirements. When dealing with the software project, this leads to the development of a system and, with this, the risks can positively or negatively impact the objectives of the project. Thus, this study aims to describe risk management in software design. This study will be conducted in an exploratory way through a case study, aiming at conducting a more in-depth analysis of risk management in software projects. The processes carried out include the identification of risks, where the types are listed in a standardized way, meeting different project situations. The qualitative and quantitative analysis is identified by informing the probability and impact of each risk, and through the risk report, it is possible to have an overview of the information. The planning and execution of risk responses were not identified in the company's processes. Monitoring and control is carried out daily in activities carried out by technicians in the product area. During the monitoring of the project, limitations were identified in the tool used, suggesting improvements in the inclusion of project execution stages and in the use of available functionalities. In addition, awareness of the importance of risk management is recommended, the frequent evaluation and execution of planned solutions, the checking of risks at the end of the project and the use of risk history as a source to improve future risk management processes.