Implantação do sistema eletrônico de informações em órgãos públicos

Abstract

Objective: To investigate the repercussions perceived by public organizations following the adoption of electronic information system, as well as the primary outcomes resulting from its implementation. Method: This study comprises a qualitative and descriptive bibliographic review, with data collected from scientific databases including Google Scholar. From the analysis of 9 articles, a notable increase in contemporary scientific production was observed. Results: The findings revealed that the implementation of electronic information system has generally proven beneficial, yielding significant gains such as efficient information storage, streamlining of processes, enhanced process security, and cost reduction. Analysis of scientific production facilitated the identification of existing gaps, particularly regarding the disadvantages of electronic information system, suggesting promising avenues for future research. Conclusion: In light of this, continuous development of studies addressing the impacts and challenges of this system implementation is essential, aiming to enhance its application and optimize its benefits for public organizations.