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Endomarketing como ferramenta de gestão da qualidade na Secretaria de Saúde em um município da região norte do RS
(Universidade Federal de Santa Maria, 2011-11-09)
This study aims to identify actions for endomarketing and how these can be beneficial to
the Health Department in a municipality in the northern region of Rio Grande do Sul,
with emphasis on meeting the work of its ...
A gestão de processos: um estudo de caso na Prefeitura Municipal de Santa Maria/RS
(Universidade Federal de Santa Maria, 2012-12-19)
The development of a management focused on efficiency and service quality
requires the identification and analysis of all its processes. Thus, the present study
aims to describe a general process of a municipal government ...
Instituições e desenvolvimento regional: o caso do CODAP-MG como modelo de gestão pública
(Universidade Federal de Santa Maria, 2011-10-21)
This study aims to determine how the Consórcio de Desenvolvimento do Alto Paraopeba – CODAP, from the perspective of municipal administrators, can be a good model of public management of the territory. The region of Alto ...
O PCASP e o controle das disponibilidades por destinação de recursos na administração pública municipal
(Universidade Federal de Santa Maria, 2018-07-17)
The present study was useful with a Resource Availability accounting application, a topic addressed by the Accounting Plan Applied to the Public Sector from the New Accounting Applied to the Public Sector, in the context ...
Processo legislativo: o caminho que a lei percorre
(Universidade Federal de Santa Maria, 2011-10-27)
Liability of a Law is very important in society. The law does not solve a problem is a problem. The Law is intended to be great solution to a problem identified with the political and social relations produced by the ...
Importância do atendimento ao cliente em uma instituição financeira pública
(Universidade Federal de Santa Maria, 2012-12-21)
With the intention of valuing the importance of the service to a client at the
Caixa Economica Federal, as well as, the importance what the clients attribute to the
quality of the service to opt for one or another financial ...
Diagnóstico da gestão documental do arquivo administrativo municipal de Cruz Alta/RS
(Universidade Federal de Santa Maria, 2018-07-07)
This study seeks to analyze the situation of preservation and maintenance of the document management of the Cruz Alta/RS Prefecture. To promote the understanding of municipal government as to the need to preserve material ...
Grupos de atenção primária à saúde: olhares sobre a estratégia de formação dos grupos no município de Selbach
(Universidade Federal de Santa Maria, 2018-11-21)
Within the policy of basic health care, the primary health care groups are the object of the analysis of this research, which aimed to understand the caracteristics and the process of formation of these groups in the city ...
Os vínculos organizacionais dos professores de uma escola pública de ensino médio no interior do Rio Grande do Sul
(Universidade Federal de Santa Maria, 2018-12-14)
Education has always been seen as responsible for training citizens of a country or state. This education can be interpreted as that passed from generation to generation or institutionalized, transmitted by educational ...
Gestão de saúde pública: um estudo das unidades de estratégia de saúde da família de Rosário do Sul - RS
(Universidade Federal de Santa Maria, 2018-12-04)
The Family Health Strategy is a process of change in the traditional model of health care. The aim of the present study is to analyze the situation presented by the Municipal Health Department of the municipality of Rosario ...