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Avaliação da qualidade das características físico-químicas do leite produzido em Roque Gonzales - RS
(Universidade Federal de Santa Maria, 2008-03-28)
The search for quality in goods and services is inherent to the consumer market.
Especially the refrigerated raw type of milk delivered to the industry for processing, in which
the search for quality is constant. ...
Avaliação da satisfação dos clientes/anunciantes de um veículo de comunicação sob ótica da análise multivariada
(Universidade Federal de Santa Maria, 2007-03-26)
According to the perception of some theories, the focus of the enterprises theses days is
on the satisfaction of its clients, which means developing products and offering services
that match the customers’ needs and ...