Construindo a rede de cuidado de usuários portadores de neoplasia de cabeça e pescoço em um município do interior do RS: percepção de profissionais da rede básica de atenção a saúde

Abstract

This study reflects the results of a phase of the project "Comprehensive care to patients with head and neck cancer in a city in the interior of Rio Grande do Sul”. The objective of this study was to identify the level of knowledge of health professionals about the health care`s sectors of patients with head and neck neoplasm, and the use of reference and counter reference tool. This is a qualitative descriptive research, with analysis of the reference and counter-reference tool, and health care`s sectors and diagnosis of head and neck diseases; with data collection through a semi-structured questionnaire with open and closed questions. Participated in this study, eleven dentists and eleven doctors of the basic health care of the city. It was identified that there is a referencing of the patient in primary care, however, the reference counter was deficient, whereas the majority of patients do not return for primary care. It was also found that medical professionals refer patients to the referral hospital, specifically to the service of surgery for head and neck, to be realized evaluation and possible diagnosis of cancer; while dentists professionals refer to specialist in stomatology.