Significado e impacto da função apoio em atenção básica

Abstract

The Support Function is one of the main devices of the National Humanization Policy. In disaster situations, it becomes even more relevant. This was evident in occurred in Santa Maria / RS, where a fire in a nightclub killed about 240 people. Soon after the disaster, it were organized the Primary Care Networks Working Group, which held teams to support primary care. This article aims to analyze the meaning and the impact of the support function for primary care teams as a coping strategy in disaster situations. The health professionals working in primary care in Santa Maria, who received support from Primary Care Networks Working Group, were interviewed. The data were analyzed using content analysis, resulting in the production of five units: Understanding the Support Function; Qualification Caution: Extended and Shared Clinical; Reflection on work processes; transformations in modes of professional practice, and Interlacing networks: connections required. It was concluded that the function support through the Primary Care Networks Working Group was capable of being understood , promote expanded and shared clinical, generate reflections in the work process , transformations in modes of professional performance and articulation of the health service network , producing significant impacts on the health system .