Motivação no setor público: estudo de caso na Secretaria de saúde de Vila Maria

Abstract

This work analyzes which factors influence the organizational motivation of health secretariat's servers in the municipality of Vila Maria. As research methodology the case study of exploratory character, employing a quantitative approach. For the collection of data was applied a questionnaire to 46 servers, containing 16 closed questions that addressed factors such as self-realization, challenging work, recognition, adequacy of charge to the server profile, professional growth opportunities, content of work, image and prestige, infrastructure, communication, salary, benefits, supervision and relationship with colleagues, office plan, stability and compensation compared to the market. The results obtained allow to say that servers mostly consider as motivating the items discussed in the issues being highlighted only those items and communication renumeration in relation to the labour market and wage policy are elements that need to be improved by the organization. The study underscores the need and the importance of carrying out further research to expand knowledge about motivation in public service.