A gestão documental nas instituições executivas de trânsito: um estudo de caso dos departamentos de trânsito da região sul do Brasil

Abstract

This academic paper presents a case study in on record management for the Departments of Transit (DETRANs) in states of southern Brazil. Objectives consist in verifying the existence of institutionalized actions and the occurrence and application of tools for document management in the institutions surveyed. Within the objectives also seek to identify the activities generating the documentation of DETRANs. The data for the research were collected from the application of a questionnaire given to the managers of the sectors responsible for documentation in DETRANs in the states of Rio Grande do Sul, Santa Catarina e Paraná. Concomitantly, we proceeded to the analysis of normative documents on the subject of documentation issued by these institutions. We conducted a theoretical review of archival literature and contextualization of transit activities in Brazil, as a basis for the process of interpretation of the resulting research. Consists of an exploratory study and the methodology used for analysis is the qualitative, from the information collected. The results allowed to know the current reality of the practice of document management within the DETRANs searched. At the conclusion of the research objectives were achieved, which found that actions occur in document management DETRAN Rio Grande do Sul and Paraná. Also occurred to identify the activities and documentary typology traffic from these institutions as identified record management tools documentary of the same.