Pessoa com deficiência e sua inclusão no ambiente de trabalho: a inclusão social vista pelo olhar da comunicação organizacional interna

Abstract

This monography aims to understand the inclusion of the Person with Disabilities (PwD) in the work market and how the internal organizational communication can contribute to the accessibility of the professional in the organizations. The general objective of the research is based on analyzing how the organizational communication sector contributes to the inclusion and accessibility of PwD in the organizational environment. Its specific objectives are to define social inclusion and accessibility in the organizational environment, to understand the internal communication process for the PwD, and to identify the existing obstacles both from the point of view of the PwD and the organization for the humanization of inclusion. The methodology used was qualitative research, of the case study type and bibliographic research. The choice of "Empresa Vida" (due to time issues for proper authorization of the use of the mark) was due to the proximity of the researcher to the research object. The authors chosen for the theoretical basis were Sassaki (2010) and Schwarz (2009), orienting the theme inclusion and accessibility, the Federal Constitution of Brazil, where the search for legal support for the theme and authors working on the topic of communication in organizations as Kunsch (2010) and Marchiori (2010), Wolton (2010) talking about information and communication. In the "Empresa Vida" where the participatory depth research was carried out, it enabled the researcher to observe the sides involved in inclusion, company and PwD, allowing an egalitarian view of inclusion. With this research, subjective questions were foind that make the communication in the organization different from the ideal, directing the conclusion that the company needs a humanized communication to reach the ideal of inclusion that is desired in the organization.