Proposta de controle ao processo de devolução de medicamentos á farmácia do HUSM

Abstract

This study had as objective to propose o control pattern in order to make the correct cancellation of medicines at the drugstore in the Academic Hospital of Santa Maria, through the elaboration of an instrument to accomplish the devolution of the exceeding drugs in the internment units. Therefore, a case study was accomplished in the section of hospital drugstore initially diagnosing the established controls in the drugs devolution and the flaws happened in the process. Later, the data collection took place obtained from the System of Information for the Teaching (SIE) on the amount, the cost of the returned medicines and the entrance form in the drugstore section (basic/identified). Hence the results evidenced that the control used to establish the distribution of medicines is based on the medical prescription; the computer system is internal to the drugstore, identifying some medicines with bar code; there are a great amount of cancellations, generating a overload of work in the pharmaceutical section and the process of distribution of medicines does not contemplate the current models which would guarantee the effectiveness of the process. It can be concluded that are necessary changes to make the process of distribution of medicines more dynamic, mainly those related to the devolutions and controlling forms.