Verificando a qualidade do software Procergs Escola: qual a visão do usuário diante desta tecnologia?

Abstract

This article was developed in order to analyze software quality PROCERGS school, under the user's vision, secretariats of five schools in the State network of the city of Santana do Livramento/RS, checking whether it meets or not the needs of that industry. Given the huge and complex task that the secretariats play within their educandários, with document management and information that affect faculty, staff, students and even their parents, who are also part of the school community, it is vital that we have the proof that the software, which is one of information and communication technologies, positively influence the progress of education administrative scope to. For this reason, through a participant observation and a questionnaire forwarded to the administrative staff of schools that secretariats crowded were part of the sample, it was possible to carry out a study of software already mentioned, identifying resources that are most used, some limitations and the main expectations of improvements.