Abrindo a Caixa de Pandora: estudo de caso acerca da atuação da gestão escolar na gestão de conflitos entre educadores e educandos no contexto de uma escola pública

Abstract

According to Greek mythology, Pandora box was an artifact in which were hidden all the "evils" of the world, including hope. Performing an analogy with the school environment, situations of conflict or records generally negative with respect to attitudes of students are held in so-called instances of chips. Therefore, the focus of this study was to open the "Pandora's box" of the school and investigate what the main recurring conflicts between teachers and as to how the school management has acted before such situations. Therefore, the research consisted of a case study conducted in the context of a public school in São Leopoldo - RS, from research and analysis of event logs made during the school year 2013. The analysis of this data aims to point subsidies to the school management articulated with the community collectively build strategies for dealing with conflict situations, making them moments of shared learning among stakeholders, preventing conflicts become violent attitudes in the school context searched.