Fatores de motivação dos servidores do quadro efetivo da secretaria municipal de gestão pública de Sapucaia do Sul

Abstract

This article aims to identify the factors that contribute to the motivation of the officials of the City Department of Public Management of Sapucaia do Sul, RS. So, we brought the concept of motivation and, as the main theoretical basis, we mentioned the twofactor theory of Herzberg: hygienic factors and motivational factors. The research is classified as a descriptive, quantitative case study. For the analysis, the absolute number of each response. Like this, in order to provide information, a questionnaire comprehending 10 questions related to the topic has been elaborated. A total of 36 officials answered to it. The results showed increased satisfaction with regard to the hygienic factors; however, the officials have shown dissatisfaction with regard to the labour policy, the remuneration and the benefits offered by the institution as well. Relatively to the motivational factors, the officials are only satisfied with the work they have performed, and showed dissatisfaction regarding the opportunity of professional growth and development, besides recognition and fulfillment at work. We suggest that the institution offers specific courses for the officials, according to their working area, and propose the implementation of a career plan, so they could follow the right steps to meet their professional goals.