A governança corporativa aplicada na saúde pública: um estudo de caso num centro de saúde de Florianópolis

Abstract

Approaches in governance analysis in the face of the challenges of the current conjuncture and the perspectives of the future imposed by the ruptures of a globalized world, brings risks, which provoke attention and responsibility of the various sectors of the Federal Government. The present case study deals with Corporate Governance (GC) applied in Public Health, with regard to primary care, its best practices and the controllership of activities, reinforcing the importance of the qualification of servers in search of sectoral independence and transparency. of criteria. Its general objective is to analyze whether there are internal mechanisms and how corporate governance contributes to improving performance in a Health Center. It is a single case study, developed through research elaborated through a script with per-established questions, guiding with autonomy the technique of data collection of a qualitative nature. This resource made possible the field visit where the semi-structured interviews with professionals from a Health Center (HC) in Florianópolis/SC took place. The survey provided an understanding of the research structures on the performance of management practices, how it was applied to governance and which factors influenced its implementation and whether they had an impact on its performance. Few barriers were identified in the process with the KM theme, which proved to be implicit in the actions. And, the impacts mapped on the performance of the Health Center were presented in a less tangible way, being directed to the management aspects: clearer and faster unified decision line, better alignment of efforts by the entire work team, leadership development, creation of culture of the human relationship existing between administrators and users, an effort aimed at a more effective and positive social accountability.