Controle intero nas operadoras de planos de saúde

Abstract

With the advent of the commercial liberality and the treated health as a market, operators of health plans (legal entity that operate private plans of assistance the health) had that to fit its products, services or contracts, in accordance with Law 9,656/98, that it regulates the medical assistance, hospital and odontológica in the Brazilian market. This new reality caused the search for the excellency in the given services, being basic the total quality in the organizations. This article approaches the improve managemental that must be used in the Operators of Plans of Health so that the exerted activities take care of to the administrative cycle organizacional, or either, planning execution control versus operational tactician strategical. As methodology one applies models of internal Control and Operational Auditorship and Management. One uses referencial theoretician based on medical texts and account-administrative for better agreement of the information to multidiscipline and on the final considerações, one demonstrates benefits in the application of this system of management and ratifies it necessity of the integration in the involved areas (medicates, druggist, nursing and administrative) inside of the operators of health plans.