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Itens para a visualização no momento 1-9 of 9
Análise das expectativas de carreira e o nível de satisfação dos alunos de Ciências Contábeis
(2019-07-04)
This research had as objective to analyze relations between the career expectations and the degree of satisfaction with the course, of the students of the Course of Accounting Sciences of UFSM. This work is motivated by ...
Qualidade de vida no trabalho: um estudo de caso na área de desenvolvimento de sistemas
(Universidade Federal de Santa Maria, 2019-07-11)
The present study has as main objective to evaluate the degree of satisfaction of the
employees of the company Lógica Informática Ltda. in relation to the factors that influence the
quality of life at work. This research ...
Qualidade esperada versus qualidade percebida: um estudo em uma empresa de serviços jurídicos
(Universidade Federal de Santa Maria, 2019-07-01)
The purpose of this study is to analyze the expectations and perceptions of the clients of a Law Office located in the city of Panambi- RS, for which the Servqual model and the five dimensions of quality were applied, being ...
Qualidade percebida dos serviços prestados de uma clínica odontológica em Palmeira das Missões-RS
(Universidade Federal de Santa Maria, 2019-07-04)
In order to excel in the competitive market of services, it becomes necessary to understand the customer, his perceptions and expectations about the offered service. Within this scenario, the present study aimed to analyze ...
Análise da qualidade dos serviços da Loterias Sarandi
(Universidade Federal de Santa Maria, 2019-06-02)
Providing quality services is fundamental to achieve customer satisfaction and thus, win and loyalty to stay in the market, with this, it is necessary that companies conduct research to evaluate the quality of services ...
Clima organizacional: um estudo na empresa Magalhães e Camara LTDA
(Universidade Federal de Santa Maria, 2019-11-28)
This study has as its main objective analysing the organizational climate of Magalhães e Camara enterprise LTDA from Palmeira das Missões, RS, this organization works in the retail, shoes and confections sector. The research ...
Qualidade de vida no trabalho: o caso dos colaboradores do hospital de Condor
(Universidade Federal de Santa Maria, 2019-07-03)
The present study has as main objective to evaluate the satisfaction of the employees of the
Condor Hospital in relation to the factors that interfere in the Quality of Life in the Work. This
research is characterized ...
Qualidade de vida no trabalho: o caso dos cooperados da cooperativa agropecuária de produção e comercialização de Jaboticaba LTDA - COOPERJAB
(Universidade Federal de Santa Maria, 2019-07-03)
The main objective of this research was to evaluate the satisfaction of the employees of the Cooperativa Agropecuária de Produção e Comercialização de JaboticabaLtda - COOPERJAB in relation to the factors that interfere ...
A utilização da ferramenta Net Promoter Score(NPS), para analisar a satisfação dos clientes da Rudáh casa de shows em Palmeira das Missões-RS
(Universidade Federal de Santa Maria, 2019-07-02)
Over the years people are becoming more demanding, making service companies more and more qualified to meet their expectations. This study aims to analyze the satisfaction of the clients of Rudáh Casa de Shows in the city ...